FREQUENTLY ASKED QUESTIONS
To purchase an item you see online, call 802-768-8341. We would be glad to help you complete a purchase over the phone.
Because we have a lot of unique items selling at our store everyday, some items displayed on our website may have sold recently. To find out if an item is still available for sale, call us at 802-768-8341. We will be glad to help you.
We accept Visa, Mastercard and Discover credit cards as well as checks and cash.
For customers picking up and accepting delivery in the State of Vermont, we must charge a 7% sales tax on all sales excluding delivery charges. For sales being delivered outside of Vermont, we are able to waive the sales tax.
We do offer a layaway program. For items priced $500 or above, we require 50% of the gross payment be made as a first installment. Two weeks after this time, another 25% of the gross payment must be made. In another two weeks, the final balance of the gross payment must be paid off. All payments made are non-refundable in the event a customer is late on a payment. You may take possession of the item once it is completely paid off. Until then, it will remain at our facility.
As a courtesy to our customers, we allow items to be put on hold until the end of the same business day (if the item is placed on hold before noon). If a hold is placed in the afternoon, we allow items to be held until noon on the next business day.
We are always accepting consignments. Give us a call before hand so that we may make sure someone is at the store to evaluate the items you would like to consign.
We take in the full line of home furnishings, oriental rugs, home accessories, artwork and lighting. We don't curate just one style of furniture or specific brands. We listen to our customers and accept items we feel they will cherish and desire.
When using our consignment service, you will receive 50% of the date discount adjusted sale price.
In favor of efficiency, we must mail a check to your mailing address. We will no longer allow consignors to pick up checks in store.
We do monthly settlements on the 7th of each month for sales of the prior month. We issue a check made out to the account primary contact and mail it right to you.
We have executed deliveries for our customers all over the country. We are able to find a method of delivery that meets your need.
Depending on who is delivering your items, some services will provide same day delivery. Items that Perfectpiece delivers will be scheduled for delivery at the time of purchase. Other services, it is up to the customer to arrange a time that works for both parties.
Delivery rates vary based on certain variables such as time, number of pieces, labor hours, etc. In order to obtain a quote to see how much it would cost to get your items delivered to you, call us at 802-768-8341. We will be glad to get a quote for you.
Delivery time varies based on the service you choose. We have delivered items as soon as the same day a customer has purchased an item. Most of our deliveries are made during the day on Sunday.
As a courtesy to our consignors, all sales are final. We do not accept any returns or exchanges. However, you are always welcome to re-consign a piece you have purchased as long as it is in salable condition and a style that is in demand.
As a courtesy to our consignors, all sales are final. We do not accept any returns or exchanges. However, you are always welcome to re-consign a piece you have purchased as long as it is in salable condition and a style that is in demand.
Yes! For our customers who wish to try an item in their home to get the full effect, we allow you to try items in your home pending you bring them back by noon on the next business day.
As a courtesy, we do not take any returns or exchanges. An effective way to avoid this issue is to consult us so that we may help you measure your home for delivery. Taking accurate measurements will help you make a more informed decision.